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Procurement Glossary

Customs clearance: definition, processes and strategic importance in Procurement

November 19, 2025

Customs clearance covers all administrative and legal processes for the import and export of goods across national borders. It is a central component of international procurement management and has a significant impact on costs, delivery times and compliance requirements. Find out below what customs clearance means, what methods are available and how you can minimize risks.

Key Facts

  • Customs clearance is required by law for all cross-border transportation of goods
  • Incorrect processing can lead to delays, penalties and delivery stops
  • Digitalization and AEO status can significantly speed up processes
  • Preferential agreements enable tariff reductions or exemptions
  • Professional customs clearance reduces total cost of ownership by up to 15%

Contents

Definition: Customs clearance

Customs clearance refers to the entire process of customs treatment of goods in cross-border trade.

Core elements of customs clearance

Customs clearance comprises several essential components that must interlock seamlessly:

  • Customs tariff classification and commodity code determination
  • Preparation and verification of customs documents
  • Calculation and payment of duties and taxes
  • Compliance with import and export regulations

Customs clearance vs. export handling

While export processing focuses on outgoing goods, customs clearance covers both import and export processes. It is more comprehensive and takes both directions of trade into account.

Importance of customs clearance in Procurement

In strategic Procurement , customs clearance has a direct influence on supplier selection, cost calculations and risk assessments. Efficient processing makes it possible to make optimum use of customs preferences and minimize compliance risks.

Methods and procedures for customs clearance

Various approaches and procedures are available for efficient customs clearance, which are selected depending on the size of the company and the volume of trade.

In-house processing vs. service provider

Companies can handle customs clearance internally or commission external customs agents. In-house processing offers more control, but requires specialized expertise and corresponding resources.

Digital customs clearance

Modern IT systems automate key process steps and significantly reduce sources of error:

  • Automatic commodity code determination through AI-supported classification
  • Electronic transmission of customs declarations
  • Integration into ERP systems for seamless data transfer

Preference management

Systematic management of origin preferences enables considerable cost savings. This includes the proper documentation of certificates of origin and the use of free trade agreements.

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Important KPIs for customs clearance

Measurable key figures enable the continuous monitoring and optimization of customs clearance processes within the company.

Process efficiency KPIs

The average processing time for customs declarations and the error rate for documents are key indicators of process quality. Target values are less than 24 hours processing time and less than 2% error rate.

Cost KPIs

Key cost indicators include customs costs per shipment, customs duties saved through preferential use and the total cost of customs clearance as a percentage of the value of goods:

  • Customs cost ratio (customs costs/value of goods)
  • Preferential savings in euros and percentage
  • Processing costs per transaction

Compliance KPIs

The number of customs audits, complaints and subsequent payments shows the quality of the compliance processes. AEO status can significantly improve these key figures and strengthen the trust of the customs authorities.

Risk factors and controls during customs clearance

Incorrect customs clearance can have serious financial and operational consequences, which must be minimized through systematic risk management.

Compliance risks

Violations of customs regulations lead to fines, additional payments and, in the worst case, trade bans. Incorrect goods numbers and incomplete documentation during customs clearance are particularly critical.

Operational risks

Delays in customs clearance can bring entire supply chains to a standstill:

  • Missing or incomplete customs documents
  • Inadequate communication with customs authorities
  • Lack of coordination between different players

Financial risks

Unforeseen customs costs and penalties are a considerable burden on the budget. A professional preference calculation and regular audits help to control these risks and create cost transparency.

Customs clearance: definition, processes and KPIs in Procurement

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Practical example

An automotive supplier imports electronic components from Asia worth 2 million euros per month. By implementing digital customs processing with automatic goods number determination and systematic use of preferential agreements, the company was able to reduce processing time by 60% and save 180,000 euros in customs costs each year.

  • Automated classification reduces error rate to less than 1%
  • Preference management saves 15% of the original customs costs
  • Digital documentation significantly speeds up customs inspections

Current developments and effects

Customs clearance is subject to continuous change due to technological innovations, regulatory adjustments and geopolitical developments.

Artificial intelligence in customs clearance

AI technologies are revolutionizing customs clearance through automated document verification and risk analysis. Machine learning algorithms recognize patterns in trade data and continuously optimize classification processes.

Blockchain and transparency

Blockchain technology creates immutable audit trails for customs documents and increases transparency in global supply chains. This reduces the risk of fraud and significantly speeds up verification processes.

Stricter compliance requirements

New regulations such as the Dual-Use-Goods Regulation and extended export controls require increased attention in customs clearance. Companies must continuously adapt and update their processes.

Conclusion

Customs clearance is a complex but indispensable process in international trade that has a direct impact on costs, delivery times and compliance. Through systematic digitalization, professional preference management and continuous process optimization, companies can achieve significant competitive advantages. A strategic approach to customs clearance contributes significantly to the success of global procurement strategies.

FAQ

What is the difference between customs clearance and customs clearance?

Customs clearance is the overarching term for all customs processes, while customs clearance refers specifically to the declaration and clearance of goods with the customs authorities. Customs clearance also includes preparation, documentation and post-processing.

Which documents are required for customs clearance?

The most important documents include the Commercial Invoice, Packing List, Certificate of Origin and, depending on the type of transport, the Air Waybill or Bill of Lading. The exact requirements vary depending on the type of goods and country of destination.

How can I reduce customs costs?

Customs costs can be significantly reduced through correct commodity code determination, use of preferential agreements, optimal choice of Incoterms and professional advice. Systematic preference management can enable savings of 10-20%.

What happens in the event of errors in customs clearance?

Errors can lead to delays, additional payments, fines or even the confiscation of goods. Careful preparation and regular training of the employees involved is therefore essential for successful customs clearance.

Customs clearance: definition, processes and KPIs in Procurement

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