DE

Menu

Procurement Glossary

Delivery date tracking: Systematic monitoring and control of delivery dates

November 19, 2025

Delivery date tracking is a central component of modern procurement management, which includes the systematic monitoring and control of delivery dates. It enables purchasers to identify delays at an early stage, act proactively and ensure security of supply. Find out below what delivery date tracking means, what methods are available and how you can successfully implement them in your company.

Key Facts

  • Enables proactive identification of delivery delays and bottlenecks
  • Reduces production losses and downtime costs through timely countermeasures
  • Improves supplier relationships through transparent communication
  • Supports data-based decisions in procurement planning
  • Integrates seamlessly into modern ERP and supply chain management systems

Contents

Definition: Delivery date tracking

Delivery date tracking refers to the systematic monitoring and control of agreed delivery dates between companies and their suppliers.

Core elements of delivery date tracking

Delivery date tracking comprises several key components that work together:

  • Continuous monitoring of order status and delivery progress
  • Automated notifications in the event of deadline deviations
  • Documentation and analysis of delivery performance
  • Escalation management in the event of critical delays

Delivery date tracking vs. scheduling

While scheduling involves the strategic definition of delivery dates, delivery date tracking focuses on the operational monitoring of agreed dates. Deadline monitoring forms the technical basis for effective tracking processes.

Importance in modern Procurement

In increasingly complex supply chains, delivery date tracking is indispensable for maintaining security of supply. It enables purchasers to react proactively to disruptions and drive forward purchasing optimization.

Methods and procedures

Various methods and tools are available for the effective implementation of delivery date tracking.

Digital tracking systems

Modern ERP systems offer integrated functions for automated delivery date tracking. These systems enable real-time monitoring and automatic notifications in the event of deviations.

Supplier portals and EDI

Electronic data transfer and supplier portals create transparency and reduce manual effort. This makes it possible to check material availability in real time.

Escalation management

Structured escalation processes ensure appropriate reactions to deadline deviations. The schedule deviation analysis forms the basis for continuous improvements.

Tacto Intelligence

Combines deep procurement knowledge with the most powerful AI agents for strong Procurement.

Book a Meeting

Key figures for controlling delivery date tracking

Meaningful key figures enable the effectiveness of delivery date tracking processes to be evaluated and continuously optimized.

On-time delivery (OTIF)

On-Time-In-Full (OTIF) measures the proportion of deliveries that are both on time and complete. This key figure is central to the evaluation of supplier performance.

  • Target value: >95% for critical materials
  • Monthly evaluation by supplier and Categories
  • Trend analysis for early detection of deterioration

Average warning lead time

This key figure measures how early schedule deviations are recognized and communicated. The longer the lead time, the more options for action are available. The planning time windows are thus optimally utilized.

Escalation rate and response time

The proportion of cases that need to be escalated and the average response time to critical reports show the efficiency of the tracking process. Process optimization in Procurement benefits from these findings.

Risks, dependencies and countermeasures

Various risks and challenges can arise during the implementation and operation of delivery date tracking systems.

Data quality and system integration

Incomplete or incorrect data can lead to wrong decisions. The integration of different systems requires careful planning and continuous maintenance.

  • Regular data validation and cleansing
  • Standardized interfaces between systems
  • Backup processes for critical data

Supplier cooperation

Not all suppliers are willing or able to provide transparent information. This can significantly impair the effectiveness of tracking. This makes capacity matching with suppliers more difficult.

Information overload

Too many notifications and alerts can lead to employees becoming jaded. Intelligent filtering and prioritization are essential for the effectiveness of the system. Order prioritization helps to differentiate between critical and non-critical notifications.

Delivery date tracking: Definition, methods and best practices

Download

Practical example

An automotive supplier implements an integrated delivery date tracking system for critical components. The system monitors 500 active orders daily and sends automatic alerts if there are deviations of more than 2 days. By detecting delays at an early stage, the company was able to reduce production downtime by 60% and significantly increase customer satisfaction.

  1. Automated data capture from supplier EDI systems
  2. Daily comparison with production planning and requirement dates
  3. Immediate notification of the purchasing team in the event of critical deviations
  4. Weekly performance reviews with key suppliers

Trends & developments around delivery date tracking

Digitalization and new technologies are revolutionizing delivery date tracking and creating new opportunities for more precise forecasts.

AI-supported predictive analytics

Artificial intelligence enables the prediction of delivery delays based on historical data and external factors. Machine learning algorithms analyze patterns and identify risk factors at an early stage.

  • Automatic risk detection through data analysis
  • Recommended preventive measures
  • Continuous improvement in forecast quality

IoT and real-time tracking

Internet of Things technologies enable real-time tracking of shipments and production processes. Sensors and GPS tracking create complete transparency in the supply chain.

Integration with Advanced Planning

The link with Sales and Operations Planning and Demand Planning enables holistic planning approaches. This makes available-to-promise functions more precise and reliable.

Conclusion

Delivery date tracking is an indispensable tool for successful procurement management in complex supply chains. By systematically monitoring and proactively managing delivery dates, companies can increase their security of supply and reduce costs. Digitalization and the use of AI technologies open up new possibilities for more precise forecasts and more efficient processes. However, successful implementation requires close cooperation with suppliers and continuous optimization of the systems and processes used.

FAQ

What is the difference between delivery date tracking and deadline monitoring?

Delivery date tracking is a comprehensive process that includes the systematic monitoring, analysis and control of delivery dates. Deadline monitoring, on the other hand, is primarily the technical control of agreed deadlines without further analysis functions.

Which systems are suitable for delivery date tracking?

Modern ERP systems with integrated SCM modules, specialized supply chain management software and cloud-based tracking platforms offer comprehensive functions. The choice depends on the size of the company, the complexity of the supply chain and the available budget.

How often should delivery dates be checked?

The inspection frequency depends on the criticality of the materials and the length of the delivery times. Critical components should be monitored daily, less critical components weekly. Automated systems enable continuous real-time monitoring.

What are the benefits of digitizing delivery date tracking?

Digital systems reduce manual effort, increase data quality and enable proactive measures. Automated notifications, real-time data and integrated analysis functions significantly improve responsiveness and decision-making quality.

Delivery date tracking: Definition, methods and best practices

Download resource