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Total cost of ownership: definition & important aspects for buyers

The total cost of ownership shows the true cost of an investment over its entire life cycle and helps companies to make long-term economic decisions. This structured overview provides purchasing departments with the most important concepts and tools for identifying hidden cost drivers and realizing sustainable savings.

Total cost of ownership in a nutshell:

Total cost of ownership (TCO) comprises all direct and indirect costs incurred over the entire life cycle of a product or service. This is an essential evaluation tool for purchasing, as it provides a sound basis for procurement decisions and supplier comparisons over and above the pure purchase price.

Example: When purchasing a forklift truck for EUR 25,000, an additional EUR 15,000 is incurred for maintenance, EUR 12,000 for energy, EUR 8,000 for insurance and EUR 5,000 for training over a useful life of 5 years, resulting in total operating costs of EUR 65,000.

Contents

The total cost of ownership (TCO) is a fundamental concept in modern business. It comprises all costs incurred during the entire life cycle of a product, plant or system - from acquisition to operation and disposal. This holistic cost concept goes far beyond the purchase price alone and takes into account all direct and indirect costs associated with ownership and use. In today's world, where companies are increasingly under cost pressure and strive for sustainable profitability, the analysis of total cost of ownership is becoming more and more important for strategic decision-making processes.

What is the total cost of ownership?

The total cost of ownership (TCO) comprises all direct and indirect costs incurred over the entire life cycle of a product or service. This includes not only the purchase price, but also ongoing costs such as maintenance, operation, training, disposal and any downtime. The TCO approach offers a comprehensive view of the actual costs and helps companies to make well-founded procurement decisions.

Key elements of the total cost of ownership

  • Acquisition costs: Initial costs for purchase, installation and commissioning
  • Operating costs: Ongoing expenses for energy, consumables and personnel
  • Maintenance and repair costs: costs for regular maintenance, service contracts and unplanned repairs
  • End-of-life costs: Expenses for disposal, recycling or replacement at the end of useful life
  • Significance for purchasing

    Consideration of the total cost of ownership plays a decisive role in the procurement process. It enables companies to look beyond the purchase price and consider all cost factors that influence profitability. Through TCO analysis, buyers can realize long-term savings, uncover hidden costs and develop a more sustainable procurement strategy.

  • Cost optimization: Identification of cost drivers and potential for savings over the entire service life
  • Supplier selection: Selection of suppliers who are not only convincing in terms of price, but also in terms of service and quality
  • Risk minimization: Reduction of unexpected expenses and business interruptions through holistic planning
  • Whitepaper: Total cost of ownership analysis for informed investment decisions

    Total cost of ownership: From price-oriented purchasing to total cost of ownership

    Based on an understanding of the total cost of ownership, it is clear that companies need to look beyond the purchase price alone in order to make economically sound decisions. In practice, however, price-oriented purchasing dominated for a long time, ignoring the long-term follow-up costs. This often led to unexpected additional expenditure and impaired overall economic efficiency. The shift towards a holistic view of the total cost of ownership is therefore essential in order to achieve sustainable cost savings and competitive advantages.

    Old: Price-oriented purchasing

    Traditional approach: In traditional price-oriented purchasing, the lowest purchase price was at the center of all procurement decisions. Purchasing departments focused on short-term cost savings through tough price negotiations with suppliers. Tools such as simple price comparisons and discount analyses were the main instruments. However, hidden costs such as higher operating expenses, regular maintenance or rapid depreciation were often overlooked. As a result, the actual total cost of a product exceeded the initial savings and impacted the company's profitability.

    New: Total Cost of Ownership

    Total cost of ownership: The modern approach goes beyond the pure purchase price and considers all costs incurred over the entire useful life of a product or service. Company

    Conclusion on total cost of ownership

    Total cost of ownership is an indispensable tool for strategic purchasing decisions. TCO analysis enables companies to look beyond the purchase price alone and consider all relevant costs over the entire life cycle of a product. Despite the challenges of data collection and the complexity of the calculations, the consistent application of the TCO approach leads to more sustainable and economical procurement decisions. With increasing digitalization and AI-supported analyses, the TCO approach will become even more precise and efficient.

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